Privacy Policy

Last Updated: June 1, 2026

1. Introduction

SUNPRO APPLIED MATERIALS (“SUNPRO”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit inquiries, request information, or interact with our services.

By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Full name

  • Company name

  • Job title

  • Email address

  • Telephone number

  • Country or region

  • Shipping or billing information

  • Product inquiry details

  • Technical support requests

  • Any information submitted through contact forms

We may also automatically collect certain technical information, including:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Website usage data

  • Referral source

  • Pages visited

  • Time spent on the website

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests

  • Provide technical support

  • Process product and service requests

  • Deliver quotations and commercial information

  • Improve website performance and user experience

  • Analyze website traffic and usage trends

  • Communicate marketing information where permitted by law

  • Comply with legal and regulatory obligations

  • Protect website security and prevent fraud

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences

  • Improve website functionality

  • Analyze website performance

  • Monitor website traffic

  • Enhance security

Users may adjust browser settings to refuse cookies; however, some website features may not function properly.

5. Legal Basis for Processing

Where required by applicable law, we process personal information based on one or more of the following legal grounds:

  • User consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

  • Protection of vital interests

6. Information Sharing

SUNPRO APPLIED MATERIALS does not sell personal information.

We may share information with:

  • Service providers supporting website operations

  • Hosting providers

  • Analytics providers

  • Customer relationship management (CRM) platforms

  • Logistics and shipping partners

  • Government authorities where required by law

All third-party service providers are expected to maintain appropriate confidentiality and security measures.

7. International Data Transfers

Because SUNPRO APPLIED MATERIALS serves customers globally, personal information may be processed or stored in countries outside your country of residence.

We take reasonable measures to ensure that such transfers comply with applicable data protection laws and provide appropriate safeguards for personal information.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

Despite our efforts, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Meet legal and regulatory requirements

  • Resolve disputes

  • Enforce agreements

When personal information is no longer required, it will be securely deleted or anonymized where appropriate.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of personal information

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with a competent authority

To exercise these rights, please contact us using the information provided below.

11. Third-Party Websites

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices, security measures, or content of third-party websites. Users should review the privacy policies of those websites before providing personal information.

12. Children’s Privacy

Our website and services are intended for business and professional users and are not directed toward children under the age of 16.

We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

SUNPRO APPLIED MATERIALS may update this Privacy Policy from time to time.

Any changes will be posted on this page together with the revised effective date. Continued use of the website after such updates constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions regarding this Privacy Policy or our handling of personal information, please contact:

SUNPRO APPLIED MATERIALS

Email: info@sunpro-powder.com

Phone: 00876 512 11060996

Address: Bulding No.17, Longtan Rd, Wuzhong District, Suzhou, Jiangsu, China, 215121

Website: www.sunpro-powder.com

By using this website, you acknowledge that you have read and understood this Privacy Policy.

For a company serving customers in Europe, North America, and Asia, I recommend also adding a GDPR & International Privacy Notice section and a Cookie Consent Banner on the website. These additions improve compliance with European privacy requirements and are often expected by corporate procurement departments when evaluating suppliers.